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Friday, April 16, 2010

Some interesting people today

I started my day by of course checking all of the emails sent to the shelter along with the voicemail. There are always a few that surprise me. This morning the messages consisted of a few senior citizens asking about the silky terrier puppy named Peaches. Of course I returned the calls and let the women know that the little puppy was available for adoption but also had to explain her histiocytoma as well. That's always fun trying to explain why we didn't remove the tumor and what the implications could be on the future of the animal.

The big call I had to make this morning was to a recent adopter. It turns out after I left last night one of the longest term animals in the shelter had been adopted. Ella the cat has been here for over a year now and finally found the right family to take her home. The adopters ended up just putting down a deposit because they wanted to prepare their home for the new arrival. In the time that they adopted and the time the shelter closed though an elderly new volunteer went in to where Ella was housed. Ella gave her a love bite and broke skin. When this happens it is law that we put the animal on bite quarantine for ten days and out of public view. Now this is an animal that has been at the shelter almost as long as I have and now has to stay even longer. It was my job now to call the adopter and explain the situation. Because the woman had just spent time with the animal though she could still come and visit if she wanted to. She ended up being very understanding and really felt sorry for Ella more than everything. The one little bit of silver lining on the situation is the last day of Ella's quarantine is her due date for her yearly boosters, so at least it will save the adopter the trip to the vet. In the end it was a little odd but luckily our girl Ella found the absolutely perfect home.

Not surprising at all as soon as we opened the showings started coming in for Peaches. Within an hour she had been adopted. Once again I had to call a few potential adopters and let them know that she had found a home. I didn't want anyone else making the trip in just to find out she wasn't here. Surprisingly enough some people were upset with me because they didn't get her. I threw me back a bit because it was a little unexpected, maybe next time I will just let them waist their time coming in and let them find out on their own.

Closing out the day I wanted to reflect on the biggest thing that I don't like about the front desk. It's part of being in a shelter I understand but it can become very tough for me at times. What I am talking about is the daily barrage of calls from people who are trying to relinquish their animals. On any given day there are anywhere from five to twenty five people asking if we can take their animals in. Not only is it sometimes incredibly sad but it is frustrating as well. Some people can be so irresponsible and expect us to help them out of their situation. The other side of it is the tough part, you have the individuals that this truly is their last resort and all they want to do is find a home for their family member. Then of course there are the ones that you know we aren't going to take their animals do to health or behavioral issues and you have to explain to them why our shelter won't be able to put them up for adoption.

It can be a sad business at times but with that comes those moments when all you can do is walk tall and have an ear to ear smile. Thanks for reading everyone and of course a special thanks to all of the volunteers and rescue workers around the globe who are making all of the difference.

1 comment:

  1. i've had that experience before where potential adopters were upset that they didn't get a certain cat or dog. i just have to explain to them that calling in is not enough to ensure a succesful adoption. they have to meet me and the pet in question first and if they take too long to do that and some other great adopter comes along in the meantime then too bad..